Privacy Policy
At Qualexa, we are committed to protecting your privacy and ensuring that your personal information is handled with transparency, security, and care. This Privacy Policy explains what data we collect, how we use it, and your rights regarding your personal information.
Data Collection
We collect only the data necessary to operate and improve our services. This may include: Account Information — Name, email address, company details, and billing information when you sign up for a plan. Usage Data — Interactions with our platform, such as quiz completions, booking actions, and dashboard activity. Device & Technical Data — IP address, browser type, operating system, and error logs to improve performance and security. Payment Data — Processed securely via third-party providers — we do not store your credit card details. We do not collect sensitive personal information unless required for a specific service you choose to use.
Data Usage
We use your data to: Provide and maintain the Qualexa service. Customize and improve your experience. Deliver automated lead qualification and call booking features. Send important updates, billing notices, and support messages. Analyze platform performance and troubleshoot issues. We never sell your data to advertisers or unrelated third parties.
Data Sharing
Your data is only shared with trusted service providers who help us deliver our platform — for example: Hosting providers Analytics platforms Payment processors Email and communication tools All partners comply with strict confidentiality agreements and data protection laws. Data is shared only for necessary service-related purposes.
Data Security
We protect your data using: Encryption — All data is encrypted in transit (SSL) and at rest. Secure Infrastructure — Hosted on trusted, high-security servers. Access Controls — Role-based permissions and multi-factor authentication. Monitoring & Audits — Regular security checks and threat detection systems. While no system is 100% secure, we take all reasonable steps to protect your information.
Your Rights
You have the right to: Access the data we hold about you. Request corrections or updates. Request deletion of your personal data. Restrict or object to certain processing activities. Receive a copy of your data in a portable format. To exercise these rights, contact us at [your support email]. We will respond within the time required by applicable laws.
Data Retention
We keep your personal data only for as long as necessary to provide our services and comply with legal obligations. You can request earlier deletion at any time.
Last updated: [14.08.2025]
